Privacy Policy

Last updated May 10, 2022

We ("Company") are dedicated to protecting Your personal information and your right to privacy. If You have any concerns about this Privacy Policy ("Policy") or our protection of personal information, please contact us by email [email protected] or write a letter to the legal address.

You entrust us with Your personal data when you access and use the Website. This Policy aims to clarify to You as clearly as possible what personal data we collect, why we collect it, how we use it, and what rights You have in connection to it.

We advise You to read it carefully because it applies to all personal data gathered through the use of the Website and the purchase of Products through the Website, as well as our communication with You via the Website interface and email.

This Policy extends and is an integral element of our Terms & Conditions. All terminology mentioned in this Policy should be read in conjunction with our Terms & Conditions.

Processing of Your personal data

The Company is mainly accountable for the processing of Your personal data under the terms of this Policy. Under certain conditions, responsibility for data protection and your privacy is shared with third parties. Learn more about third parties engaged in the processing of Your personal data in this Policy.

Company acts as a data controller for the personal data processing specified in this Policy in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, and repealing Directive 95/46/EC ("GDPR").

Types of personal data we collect

We follow the data minimization principle and gather only the personal data required for the purposes mentioned in this Policy.

The personal information we collect may include the following:

  1. Account data. We acquire this personal information directly from You or from third parties in order for You to sign in and purchase Products.
  2. Personal data collected from third parties. We obtain Your personal data from Valve Corporation, the owner of Steam, when You sign in to our Website using Your Steam user account. Your Steam ID, username, and user image are examples of personal data. We will be able to identify your Steam profile and access public information about your Steam account, including a list of your virtual items, using this information. Please keep in mind that we have no control over and are not responsible for Valve Corporation's other usage of your personal information. We recommend reading the Valve Privacy Policy.
  3. Personal data collected directly from You. We also collect Your email to register an Account on the Website. When You sign in, we will automatically create Your Account and assign You with a Consumer ID that is later used to reference Your Account.
  4. Data automatically collected. When You visit, use and browse the Website, we automatically collect the following personal data from Your browser:
    • IP address, information about Your location, information about Your mobile operator or Internet provider;
    • data related to Your device: its operating system, browser type, and version, screen resolution, set time zone, language settings, device type: its model and manufacturer (if applicable);
    • information about Your browsing session and any interaction with the Website interface (for example, the number of pages You visited, the number of pages You clicked);
    • information about the source from which You visited the Website.
    • data collected through cookies ( "Cookie data"). Find out more about how we use cookies in our Cookie Policy.
  5. Transaction data. We gather information regarding Your deposits, Product purchases on the Website, and Product withdrawals from Your Steam user account.
  6. Payment data. We do not process your payments directly; rather, when you pay for the Products, we get information about your payment(s) from our payment provider, which includes the following:
    • Transaction ID;
    • The payment instrument used;
    • Your IP address.
  7. Contact data. When You contact us using the Website's interface or an accessible e-mail address, we analyse the following data:
    • Your name;
    • Your e-mail address;
    • Other information You voluntarily submit.

Use of Cookies

Cookies are used to access or store information. Our Cookie Policy contains specific information on how we use such technologies and how you may refuse certain cookies.

Purposes and legal bases for personal data processing

Purpose of processing
(why we use Your personal data)
Categories of personal data used for the relevant purpose The legal basis for processing
Giving You access to the Website functionality Data collected automatically
Cookie data
Legitimate interest
Our legitimate interest is that You have full access to the Website and are able to use its functionality (Article 6 (1)(f) of the GDPR).
Maintaining the Website's proper functioning and guaranteeing its security Data collected automatically
Cookie data
Legitimate interest
Our legitimate interest is in guaranteeing the Website's proper functioning, as well as prevention of cyberattacks and other external threats (Article 6 (1)(f) of the GDPR).
Improving the Website’s performance Data collected automatically
Cookie data
Legitimate interest
Our legitimate interest is to determine the effectiveness of Your engagement with the Website and give it to You in the most effective way (Article 6 (1)(f) of the GDPR).
Communication with You during Your visit to the Website Contact data Legitimate interest
Our legitimate interest is in engaging with Website Users and the general public (Article 6 (1)(f) of the GDPR).
Registration and administration of Your Account Account data Contractual performance
We require this information in order to create Your Account. We would be unable to conclude a contract with You or establish an Account on the Website without this information.
Providing you with the product You purchased Account data
Payment data
Contractual performance
It is our contractual obligation to deliver the Products You have acquired to You. Payment data is used to guarantee that you have paid for the Products, and Your Account data is used to upload the Products (Article 6 (1)(f) of the GDPR).

Duration of personal data storage

We commit to storing Your personal data for no longer than is required to achieve the purposes outlined in this Policy. If we have a disagreement with You, we will keep Your personal information for as long as it takes to settle the disagreement.

  1. Data collected automatically. We will store Data collected automatically for 14 (fourteen) months from Your last visit to the Website.
  2. Account data and Transaction data. We shall keep Your Account data and Transaction data for no longer than is necessary to keep your account available for you. Your Account data and Transaction data will be erased if You do not use Your Account for more than 6 (six) months.
  3. Contact data. We will store Your Contact data no longer than necessary for our communication. We delete these data after the purpose of our communication with You has been reached.
  4. Payment data. We will store Your Payment data up to a period of 6 (six) years starting from the date of the provision of Products to You for the purposes of consumer dispute resolution and solving any problem which may arise with You.
  5. Cookie data. The Cookie Policy specifies the storage term for cookies based on the type of cookie.

Your privacy rights

Right to access (Article 15 of the GDPR):

You have the right to receive confirmation from us as to whether or not personal information regarding You is being processed, and if so, a copy of Your personal information.

Right to erasure (Article 17 of the GDPR):

You have the right to obtain from us the removal of your personal information. Upon your request, your personal information shall be removed. This right shall be applied if:

  1. Your personal information is no longer needed for the purposes for which these data were collected;
  2. You have withdrawn your consent (if you have provided this consent) and there are no other legal bases for further processing;
  3. We do not need to keep your personal data for the purposes of compliance with the applicable legislation;
  4. The data are processed unlawfully;
  5. There are no restrictions of this right by the applicable legislation;
  6. In other cases when the erasure (removal) is required or permitted by the applicable law.

Your right to object to processing based on a legitimate interest (Article 21 of the GDPR):

You have the right to object to the processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Right to restriction (Article 18 of the GDPR):

You have the right to request that we restrict the process of your personal data under the following circumstances:

  1. If You object to processing based on our legitimate interest, we shall restrict all processing of such data until the verification of the legitimate interest;
  2. If You have claimed that Your personal data is incorrect, we must restrict all processing of such data until the verification of the accuracy of the personal data;
  3. If the processing is unlawful, You can oppose the erasure of personal data and instead request the restriction of the use of Your personal data instead;
  4. If we no longer need the personal data but it is required by You to defend legal claims.

Right to lodge a complaint with the supervisory authority (Article 77 of the GDPR):

You can always contact us if you have any questions or concerns about the processing of Your personal data, including complaints.

Nevertheless, if you suppose that your rights under applicable data protection legislation have been violated, you can lodge a complaint either:

With the Commissioner for Personal Data Protection of the Republic of Cyprus (jurisdiction of our incorporation). The Website of the Commissioner ; or

With the data protection authority of the country of Your habitual residence or place of work. You can find the list of all EU Data Protection Authorities on the Website of the European Data Protection Board .

Execution of Your rights

We take data privacy extremely seriously, which is why we have dedicated our support specialists to answer Your queries about the aforementioned rights. You can reach them at [email protected] at any time.

Do we collect information from children?

Because our Website is not made for use by children, we do not collect or store personal data from anyone under the age of 18 (eighteen).

Will Your personal data be shared with anyone?

We may share Your personal data with other parties to ensure the correct operation of the Website, including:

  1. Contractors, subcontractors, and outside consultants. We may contract with third parties to provide services on the Website and, as a result, transfer Your personal data to them. We ensure that these individuals are contractually bound to process Your personal data in line with this Policy and applicable legislation.
  2. Website Hosting Providers. We use the services of hosting providers and host our Website on their server. In this regard, they may have access to Your personal data, but in encrypted form.
  3. Analytics and IT service providers. We may also use the services of companies that help us to analyze the operation of the Website, Your interaction with it and help us to monitor and prevent any external threats to the Website. We currently use the services of the following providers:
    • Cloudflare. Cloudflare, Inc. 101 Townsend St, San Francisco, CA 94107, USA helps us to optimize the operation of the Website and ensure its protection. Please read more in Cloudflare Privacy Policy. The United States does not provide an adequate level of personal data protection, so standard contractual clauses (SCC) apply to the transfer of Your personal data to Cloudflare.
    • Google. Google Ireland Limited, Gordon House, Barrow Street, Dublin, D04 E5W5, Dublin, 368047, Ireland provides Google Analytics services. Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA provides reCAPTCHA services. Please read more in Google Privacy Policy . The United States does not provide an adequate level of personal data protection, standard contractual clauses (SCC) apply to the transfer of Your personal data to Google LLC.
    • Login4play. We use Login4play services to identify your Steam community profile and access information about your Steam account . For this purpose, we share your Steam with .

Disabling or deleting cookies

Essential are strictly necessary for technical reasons (Technically necessary cookies). These cookies do not require consent from you.

Statistics cookies are optional, and you can manage them in our cookie settings or by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can also delete cookies already on your device at any time through your browser’s settings.

Updates to this Privacy Policy

We will update this Policy if needed to ensure compliance with applicable laws. The most recent version of the Policy will be posted on the Website, so please stay up to date on all revisions.

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